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Keep your ops people happy. Help them when you can, it's the fairest way i would say to not have to be on call. It also makes them feel like they're not on their own. You're all on the same team.

Not sure if upper management sees this stuff. For the number of times I've fixed other people's crap (or found the root cause, so they can just fix it) I don't think I got any recognition for that.

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This is relatable. Though I’d add that the company can’t be grateful, it’s just a machine. But the colleagues you’re helping out, they absolutely can be grateful, and will sing your praises, leading to positive things happening. In the right type of company.
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