Yep, but then what takes 1h? They must have had that multiple times already. Either get them off the tracks in whatever state they are in, or get them out of the train. I don't find it to be a good reason to punish the collective amount of all train passengers in any train in the vicinity by making everyone an hour late. It seems very unprofessional.
The train has probably already hit them and they need to be cleaned off it because you don't want to give your train employees PTSD or you run out of employees.
Medical assistance can be received outside of the train, or once medical professionals are on board, while the train moves to the next station at the very least, if it isn't there already.