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It started when he signed up at a new bank, giving them his phone number. Somehow the bank enrolled his in their online banking system, which notified Samsung, who remotely initiated the "let's give your phone a pin" flow, presumably to protect him during online banking.

Do you have a proof that this actually a thing? I don't see what mechanism exists to do this and I don't see why Samsung would even bother to do this.

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Perhaps cooincidence and Samsung pushed an update that now required a PIN, but there was an untested failure mode (rebooting the device after the PIN setting process had been initiated but not completed).
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I've never gotten banned but I've been moderated/throttled (even here with the occasional "you're posting too fast") quite often. The triggers on things happening too fast from the same IP address or session seem quite sensitive and thus when I'm doing anything critical such as online transactions I space them out by many minutes, which is inconvenient.
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