Yes, I am determined to shield my servers from malicious actors and bots that attempt to exploit it. This sometimes can lead to false positives and I am willing and cooperative in rectifying this to allow open access to real people that want to access the services I provide and make sure stuff like this won't happen again.

The security and availability of my servers is as important to me as the ability for anyone to access the public services I provide. Which is why I responded to you immediately and asked for your cooperation to help me fix the problem.

You not being cooperative helps no one. Not yourself, not other people with the same issue and not me who's trying to fix it.

Crowdsec is free btw, I do not pay anything.

That's the price of Enterprise/Business plan. He might be using the free community version.