I used to have a residential mortgage with two other people and my name was stuffed into some ancillary field as a co-holder and they refused to give me any information or transact over the phone. I eventually figured out I needed to tell them to look in some extended info field, and the whole endeavor was annoying but ultimately I was appreciative of the strictness (that the entire mortgage data model—at the time (25 years ago), I don't know what it's like today—seems to assume that it will only ever be two people of opposite gender who are married will be on a mortgage was much more disappointing. The other two people were assumed to be married and the woman was seemingly by default listed as the non-primary).
"Hi Firebeyond, we're doing a background check. Can you confirm the following info you entered into our portal?" then proceeds to list full SSN, drivers license, DOB, etc., etc., etc.
"... and can you also confirm that this is the correct email address we have on file?"
All the while they had reached out by FB Messenger to my partner (not that she was in any of the info I submitted, and this was just a standard BG check, not a security clearance) to ask her if she knew me...
Luckily, my new employer was as horrified as I was, apologized profusely, and fired the background check company.
People aren't prepared for this shit.
I have them both set at about €150.
I think for the bank I can go to a branch to avoid the limit, but that will be with the full fraud suspicion of the teller.