The company itself had crazy production delays on both the Nomad and the Knob1, and seem to depend on hypebeast marketing. For $400 you would expect a very premium product and it's easy to argue that they missed the mark pretty hard.
Oh I also placed a pre-order and they refused to cancel after many delays. Unfortunately after that point it was too late for a chargeback.
*just found a random review if you want to see other opinions. The comments discuss some of the weird company shenanigans: https://old.reddit.com/r/MechanicalKeyboards/comments/1ngka3...