Do we employ mathematicians in customer service roles?
replyLuckily the job situation for pure mathematicians was already bad.
replyI got a solid laugh out of this.
replyThats a silly and obtuse comment.
replyYou mean the answer betrays the point: customer service is surprisingly hard, we just have a large number of people that are capable of doing it.
replyThis is what the whole https://people.csail.mit.edu/brooks/papers/elephants.pdf is about.
I stand by my point, you've not read the author's intent, instead you decided to twist words.
replyWhat a silly and obtuse comment.
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replyAnd that's why you aren't qualified for a customer service role but might be for something that current AI is competitive with.
replyUh.... Have you ever called customer service lately?
replyOr indeed 20 years ago when "press 1 for foo, press 2 for bar" was already a thing.
replyYes exactly
replyI did yday.
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