And also logistics is a race to the bottom, everyone is competing to get more and more packages through the system, and the customers are demanding lower and lower prices.

So there's a fair amount of stuff that just doesn't make it there, there's a whole business now on re-selling non-delivered packages.

And with that also comes the services, the reason they leave it at the door, or in the bin, or yeet it onto the roof. Is because there's no profit margin anymore for the delivery person to wait 30s each time for someone to answer.