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My reading is: "The agency would surely be panicking more than this if they didn't have an offline backup".
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"Offline backup", as in "thousands of shelves full of dusty binders spread across offices all over the country"?
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Yup. Everyone’s job safe for the next few years!
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"And to think that we just finished digitizing all those paper files five years ago! Oh well, back to square one..."
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I think the "offline" part is what is that "appears" to be, clearly they have backups somewhere, but maybe the attacker just missed to wipe some other "online" location.
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I interpreted this as a vagueness related to the reporting accuracy, not the existence of a backup.
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