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How do you expect tourists, including people coming from other regions of Japan, to familiarize themselves with the layout?
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I've been in Shinjuku few times, I've always got lost.

Found a "hack" where I would go upstairs to the mall and then go down closer to the spot I need.

Shinjuku is way too massive (and now has plenty of diversions due to work om the station itself) to be understood easily by a tourist.

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The signs are incredibly confusing and often will all point to each other from every direction.
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Do you have an example? Your comment seems like an exaggeration, I have never seen any signs pointing to each other from every direction.

Also, I am curious of the justification. Why would anyone place signs that "... are incredibly confusing and often will all point to each other from every direction."

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The problem I would typically have (not just in Shinjuku) was with directions that did not repeat/update as you continued on through junction points. It made navigation more stressful.
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No they aren't. People who say this have never spent a significant amount of time there.
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Yes they are. Every time I visit Tokyo I try to avoid Shinjuku because it is extremely confusing and I always get lost.

Signs are mostly useful for people who are new to a place, if you need a significant amount of time to familiarize yourself then they are useless.

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No, it's incorrect that signs "point to each other."

There are multiple ways to get to various lines' platforms. This is not signs pointing to each other, this is signs in different places pointing to the same destination.

I live in Tokyo and while I do not go through Shinjuku often as I mostly live and work on the east side, I have no issue using the signs to find the platforms and exits I am looking for.

If you pay attention to what the signs have written on them, they will take you where you are trying to go.

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Not only that but Shinjuku is under massive renovation work which makes the signs genuinely outdated at times.
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For what it's worth I was joking. I've only been Shinjuku as a tourist, so I unfortunately won't be able to familiarise myself with the layout, but I do feel your pain. I've seen the same thing in smaller stations in the London and absolutely hate it.
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I appreciate your comment.
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