In my state, it's one of the allowed document types for proof of social security number, required to get a real ID drivers license.
https://www.mass.gov/doc/ma-real-id-documents-checklist/down...
I'm curious when this happened. The phrase "but this time around" makes it sound fairly recent. However, my wife had this very procedure required back in the 1990's.
She also had the same experience as you: Very friendly civil servants eager to help, and things were cleared up quickly once she understood the process.
That's not what they are, but that's what they've defacto become. I hate it.
Except for certain industries where the government has a direct interest (banking, healthcare, real estate), I don't think anyone has asked for my SSN in at least a decade. It's not like the old days when you'd fork over your SSN to rent videos at Blockbuster.
That's still a massive dependance on "ID" for SS...? Blockbuster tho.. phew it's been a while.