You're assuming there is a bag to capture about placating to slop bots, that has yet to be determine. What it mostly seems to do now is balloon your services capacity on serving your worst customers to do busy work no one cares about.
replyThere's many new and existing companies right now that are growing fast based on the promise of doing "x but with AI". This starts from customer support tools, coding agents, code review platforms and they are definitely "capturing a bag" there.
replyI'm not blind to the issues with AI, but Slack ignoring it (Apart from their enterprise AI search they are pushing) and having the bots interact on the platform right now (Basically spewing a lot of messages in threads with all their "thinking" and not a more native integration) is not going to help them.
There basically haven't been any new features on their bot / app platform for a long time now.
Slack isn't responsible for the work product of its customers. They provide a service, and like to get new customers. Those customers use agents. Which tech solution they use is debatable but they can't ignore it. They have supported bots and 3rd parties for eons anyway.
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