You can click "try another way" and use your password, and then you'll have access to your bank. But then, you should try to resolve that problem. If you (or a trusted friend/family member) can figure out how to use settings to remove the passkey from your bank's account settings, you can do that, or you can ask a bank teller to help you, instead.
(And, luckily, you won't need a bank teller, because you'll still have access to your account.)
At virtually all banks, the bank tellers cannot help you with login problems. You will have to call the bank's tech support and somehow navigate AI-modulated phone menu hell.
I don't have a citation for you just recent experience, do you have a citation?
My credit union has people who can help with any online banking/website login issues. They aren't tellers, but they are there. You just need to ask to speak to a customer service rep.