https://support.google.com/accounts/threads?thread_filter=(c...
How many times do you have to click "View more" to reach a post from last week? It's a problem.
The copy pasta advice from the "diamond product experts" says it all:
Account recovery is completely "self service". Google doesn't provide any form of live support for account recovery. If you can't recover your account using Google's automated recovery process, the account is lost. [1]
Personally I thought I was OK because I had a recovery email set but what Google doesn't tell you is they outright refuse to even send a recovery email if you don't use a device, browser and same wifi they've seen before [2]
I accept it's a hard problem to protect that many accounts, but to dismiss it as a "few stories" is understating the problem.
[1]: https://support.google.com/accounts/thread/453660883/locked-...
[2]: https://www.reddit.com/r/GoogleSupport/comments/1ps28fn/coul...