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Organisations typically divide up responsibilities between different teams, and also between different members of each team.
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So, people are using AI to answer questions about tribal knowledge? Is that really the assertion which is being made here? Because I find that hard to believe.
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Different roles and specialties? Different work history?
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So, you have different roles and specialties, but you know for a fact that this person should know the answer to your question. I think we're speaking past each other, because this doesn't make sense to me.

I don't presume that someone will have an answer I'm looking for. I'm pleased when they do, but often I just get breadcrumbs, and I have to solve the puzzle for myself.

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