On the business side, with M365, they use lock-in tactics and extremely aggressive bundle pricing. The only competitor is Google Workspace, and it's missing features you get bundled with something like an E5 license. So your choice becomes: just pay Microsoft $60/user/month and get Identity, Office, Intranet, MDM, EDR, DLP, ZTNA, the works. Or, buy Google Workspace and then also buy Slack, Okta, JamF (or Jumpcloud or similar), some ZTNA product, etc. and you are now at double or more the price of an E5 license.
On the consumer side with Windows, they secured their monopoly via internet explorer, and predatory OEM contracts to prevent machines being sold with anything else. Now Windows is just an ad-delivery network disguised as an OS. People don't leave Windows because its still, through those shady backroom deals, the default OS on every off the shelf PC, and because of existing software.
Microsoft has zero incentive to build a good product now, they already won. People use it because they have to not because they want to.
Bill gates also understood the value great programmers. The whole business revolved around this premise. this was different from other software companies at the time. Read the likes of Gabe Newell and Joel spolsky said about their time there. It was in a league of it's own.
There are a lot of great things we got from Microsoft, a zero fee platform to target, a platform that would run on what ever cobbled together pc parts you threw at it. An unbelievable attention to backwards compatibility. Compare that to what we have now in the app store and play store.
> Google Workspace, and it's missing features
Sounds like Microsoft got there by having the features.
I mean it's a good deal. As you say, when a company goes above a certain size, it does not make sense to pay for GSuite + Slack + Zoom + RMM/MDM + Zscaler
Windows is still good for gaming PCs, and it will now handle and update itself reliably. No I don't need to hear anecdotes, I work in the IT desktop space. IT janitor monkey if you will. There is no way an enterprise will convert laptops to linux or chromebook.
You see it as malicious, but well, even Google have trouble in this space. Because it is hard.
I don't think I've used a MS product in at least a decade. At least that I was aware of.
Edit: did some research and I have used LinkedIn. Other than that, nothing.
Companies over 20 staff are on Windows laptops + Office 365 E3 or E5.
Android and iOS? Sure on the phones...
What "clients" are you talking about? Edit: Re-reading I think you mean clients as in general computers, not business clients. Yes, more of the world is on phones but that is due to cost and society (ipad/iphone kids or third world on android). Real work is all done on PCs/Macs.
Schools are on chromebooks for the kids and Windows or Mac for teachers.
This used to be the case when Apple was in dire straits and MS abused their monopoly position to gain 95% of browsers market share. Grim days.
But those days are thankfully long done and there are plenty of people who are completely Microsoft-free.
The one thing people are using one way or another is Linux, because it's now in just about everything. Even those in the Apple ecosystem, with an iPhone and Mac computers, very probably have a Linux router and Linux TV at home.
The number of devices in the world running one version of Linux or another outnumber Windows devices by something like 10 to 1. Maybe more.
Microsoft is a despicable company producing turds since forever. I hate them and the crap they produce with a passion since the DOS days.
As the saying goes: the day Microsoft shall produce something that doesn't suck is the day they'll start selling vacuum cleaners.
Also MS stuff has always been slop. Hate their business practices too. But without Linux we'd be choosing between MS, Apple and Oracle Solaris or something...