> I suppose what I'm trying to say is that it's ironic that the one guy providing these consumer-friendly features is considered anathema by many of the people clamoring for those features.

Yeah, I got that. I just don't think the fact that a to me detestable individual can have, or work for, an outfit that produces (some) good, interesting, or even highly impactful merchandise is at all remarkable. History is littered with such people, especially in the tech sector (e. g. Ford, von Braun, etc.).