Why not both? Higher base load combined with insufficient internal controls for ratelimiting/load-shedding (as in, they don’t know who to shed) would be explanatory.
replyIf they can't implement something as simple as "decode upstream headers and determine if 429/503" I don't know what to say. Since this has knocked out all customers it indicates they likely don't have anything of this form implemented.
replyI meant shedding of legitimate base load, not retries. I think we can safely assume they do the latter.
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