I find this anecdote fascinating because, while I identify completely with the new head of engineering, his requirement really only makes sense if you interpret it as a commitment to build at a certain level of quality, business be damned. Which is fine, but then he folds at the first test of this principle! Didn't even let the business sweat for a day!
This could be a lesson for us engineers to be a little less glib and a little more introspective, especially as you gain more power and influence in an org.