DO IT! They probably do not even consider the idea that they would lose customers due to UX. Lower rates, promotions, change of circumstances, but there probably isn't a checkmark in their loss of customer forms that include we made our user interface worse.
replyMeh, WF already has their info, they just create 3 more accounts for every one that is closed.
replyOpening accounts like that might benefit the associate who gets credit for them, but money is the metric that actually counts.
replyAnd if nothing else, leaving a company whose service sucks doesn't need to send a message, it's just moving so the service you receive improves.
Sounds like that feature would really cut into their overdraft fees.
replyYou should stop using Wells Fargo anyway. It's been what, nine months since their last national scandal? They're overdue.
replyYou can try to stop using Wells Fargo, but they won't let you. They'll just open more accounts for you
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