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The top performers I have worked with will challenge dumb processes, because they can zoom out.

Sometimes these dumb processes are there for a reason and you just have to follow them, no questions asked.

Example: military. They literally get rid of anyone who will question the processes. They might be right to question them, but it does not matter.

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"performance" is an undefined vague attribute.

Define what they are performing at, and what you say becomes true, but then who is a high performer changes with every task.

For example, consider the police stations with maximum allowable IQs to be hired. The people in charge of the stations noticed that people with a high IQ were low performers, at that job. NASA meanwhile has no such cutoff.

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IQ isn't anywhere close to being a performance metric.
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Right, exactly, nothing is, because "performance" is a meaningless term without context.

Unless you're saying that there exists no conceivable context in which IQ would be a performance metric, in which case you would be wrong.

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[dead]
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This was the single worst thing about working at Google. Every PhD thinks they're smarter than having to do the actual work. Sometimes you just have to do the fucking work.
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The sad thing about this is that getting a PhD does involve knuckling down and working hard.

I wonder what goes wrong.

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if you have a PHD in computer science, you have trained your whole life to do difficult maths on the cutting edge of whats possible with computers, and make algorithms sing with beautiful efficiency (and also write papers and talk on a stage about how cool and good your thing is (and by extension how cool and good you are).

Now you're being asked to move buttons around a page and debating how rounded the corners should be and endlessly discussing about what kind of filters you should support and the app spends 3 seconds on startup loading 500mb of js libraries.

You can understand the mismatch - even though the latter of these two is how you make a product better! a company of 200 people making bold, sweeping changes results in a mess. a company of 200 people grinding away the finest of small changes results in a product

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I’ve got a PhD. I suspect the problem might be people blow too much smoke up these people.
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