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It's a funny comparison. Comparing the empathy of some software to the empathy of a company. It's like saying my car was more empathetic than my school. How can those two objects even be compared is what i am wondering

by pixl974 hours ago|

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We live in an odd time where 'software' (well neural networks) can be far more empathetic than summed product of a corporation.

Company empathy does exist, just look at how easy or hard it is to reach a company when you have a problem. How do they try to solve it for you? Is it a brick wall, for example Google when you have a problem. People quite often like dealing with small businesses because they can reach a singular human and have them as an interface to the problems they face now and in the future.

Agentic loops and the models underneath them can have a simulacra of empathy too. Not every model just blindly agrees with users, and some have a much better depth in picking up context clues that the user on the other end is having a hard time. Businesses just typically aren't running more expensive and fragile systems like that though.

by IshKebab4 hours ago|

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Well, companies and AI are both entities that can make decisions and take actions that involve humans. Those might be empathetic or they might not. So of course you can compare their levels of empathy. I don't really understand why you think that you wouldn't be able to.

For example, health insurance providers are renowned for not being empathetic. Charities are the opposite. Sometimes companies even build it into their identity, e.g. Cards Against Humanity.

As for AI, I haven't seen a strong difference in empathy but it's definitely true that the big AI companies at least try to make their models moral and empathetic. Even if it mostly ends up just being annoying.

by ninjahawk13 hours ago|

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It varies, the researchers absolutely do have humanity’s needs in mind, it’s why they founded the companies and are doing work everyday. However the issue is that it’s got so much money involved that the heartless soulless billionaires are getting involved. I think the actual literal people doing the real work are doing it because AI could cure every cancer and every disease, make us a multi-planetary species, outlast humans by millions and millions of years, potentially create actual organic life and make direct upgrades to humans.

I think that AI has an insane level of upside, it’s just that the greedy dumbfuck billionaires are getting their greedy little grubby paws involved. If left to researchers I think the sky is the limit, but unfortunately thy need assets, so there isn’t a clean solution to that.

Ideally, we could somehow separate AI from funding from malicious entities like billionaires, but right now that doesn’t seem possible. Hopefully in the future researchers with genuinely good intentions can have far more direct control than dumbass greedy old fucks, but we’ll just have to see.

I think the future can be bright in theory but we’ll have to see, making insanely powerful open-source models is the direct way to get around the billionaires so I think that’s our only option. Make open-source ASI you can run on a consumer computer.