I’m not saying users don’t have a right to be pissed or aren’t justified in looking at other options.

I’m saying that GH is operating at a huge scale with (probably) lots of technical debt and a forced migration to new infrastructure.

I would be (and am) highly critical of leadership. I’m not going to make strong assertions about ICs without knowing their context. I’ve worked at a company with a sterling reputation for engineering excellence where brilliant ICs were kneecapped by poor leadership.

I think a lot of us, at one point or another in our careers, have worked with potato leadership that can be short-sighted or political. It isn’t a comment on the engineers.

I see you haven't experienced USFoods and Sysco.

Please don't do it. Now somebody will come and will try to improve your bread analogy. We will be discussing bread for eons

I don't think this is an apt analogy. The bread makeup is still there, as far as I'm aware, no users have lost any data or are missing "key" ingredients.

An outage is more like a shipping issue with the supplier, if it's owned wholly by them.