Servant leadership is a management cliche that works well as a counterbalance to the dominance hierarchy that's implicit in a human org chart. I'm not going to listen to a Claude instance telling me to do something I'd prefer not to do.
They’re just doing what they’re told to do by the shareholders. They’re the largest cogs sure, but cogs nonetheless, and they’re replaced just as quickly when they fail to make choices that maximize profit above all else.