I think the reason some people are complaining about the Suica stuff nowadays is that since... I think 2021 there's been stock shortages so getting a physical Suica involves going to specific places (I think at airports for example?) to get one. There's also now this "Welcome Suica" that you can get but it only works in certain areas of the country (so much for the IC standard...)

I believe you can't get a physical one from the ticket machines anymore unless you are getting a commuter pass, but I might be wrong.