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I think that's just a limitation on the size of the model. I'm pretty sure that they use a pretty small model in those summaries to save money, which naturally makes them a little less smart.
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https://www.pearson.com/privacy-center/privacy-notices/full-...

>We will not send marketing emails to a user who has opted out of receiving them. Any marketing communications we send will include an unsubscribe link at the end of the email.

I don't think this is AI's fault. This is Pearson's publishing incorrect information and the only way to really know they are a bunch of lying assholes is to have an account and try to unsubscribe from it.

AI didn't make it up, Pearson's did.

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It's not the models, it's the guardrails.

It's obvious that the Google Search AI Mode encourages the model to give an answer without spending unnecessary cycles investigating deeply.

They also heavily encourage keeping the context short. For example, it will remove the option to start a new turn after a small number of turns, depending on the topic.

It definitely makes things up all the time, but it gets it right surprisingly often. I really like it.

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The search model is probably flash-lite based on what they give to users who aren't signed in.
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