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Just about sums up the attitude.

It’s not that the robots are surveilling and that would be morally wrong… it’s that people are upset by it and that impacts the bottom line.

“I’m sorry that you chose to feel that way”

by LoganDark46 minutes ago|

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Nowhere did I ever say anything is not a real issue or that people don't have reasons to be upset or any of the things you people seem to be putting in my mouth. By PR problem I literally mean that people have to discover and spread that your product is genuinely not a violation of privacy, which of course requires that your product genuinely not be a violation of privacy. Nowhere did I ever say that the problem is that people have a problem with it. The problem is that people don't know you don't do it until they know. For business that is a struggle because you can't necessarily control what people know like that. All you can do is make the same claims everybody else makes and hope that someone will independently investigate and discover that yours are claims that actually hold up.

by LoganDark51 minutes ago|

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> Frankly I couldn't give two hoots about the impact on sales of future robotic devices of the 'PR problem' of their perceived privacy intrusions. By contrast the actual danger of their real material privacy intrusions is deeply concerning. Similar to Ring - or more pertinently Flock cameras.

What I'm saying is that PR influences how the masses perceive your product and therefore whether it gets mass adoption or mass avoidance. Yes, the so-called "material effect" (whether privacy is actually undermined by the product) results in PR one way or the other, but most people don't do the digging to figure out exactly what the material is, they rely on what has reached the public eye.

> Why on earth should real material concerns be 'overcome'? These concerns focus on real and deeply serious issues. They concern child safety, marital privacy and a host of other real issues.

You overcome it by being able to prove you don't invade privacy. That's overcoming the preconceived notion that products in your category are not to be trusted in general.

I never, ever said or meant that the goal is to still undermine privacy but just not have people find out or have a problem with it. (Even though most companies in practice have this goal)