There *has* to be some complex math involved. It's insane that there's more profit in duping your users to spy on them and sell their data/information, than there is just making and selling a great product.
> There *has* to be some complex math involved.
Their explanations are typically around markets being myopic and that low competition fucks things up even more. But we do make small decisions and they add up. I think many of the problems in the world today come from the accumulation of many small decisions, which is why they're hard to address. Obviously some people have more power than others, and more frequently have high power, but we should still look for our opportunities and not abdicate when and where we do have power. It is important for us to push back when we can. The top always wants to convince us that we have no power and we try to convince ourselves that's true because we believe that if we have power that makes us culpable, but I don't think that's true.
[0] my goto example is AWS. It's easy to find articles about how Azure or GCloud are "doing better" but AWS still has more total customers. But AWS is being "punished" for being at the top because it is just harder to grow percentage wise when you have a larger base amount (note, it isn't a zero sum game)
Seems pretty logical, no?
How do we sell more TVs? Be a cheaper and or better choice. If we're already doing well technically, sell customer data to discount the TV and appear more attractive.
If this is ethical / how much disclosure you'd need to give to customers so they can make this informed choice is a whole other discussion...
> Seems pretty logical, no?
Yeah, welcome to every executive suite since the 80s. How was it under that rock for the last 40 years?
And it feels like an inflationary behavior: people need marketing because the product doesn't sell itself because it is neglected in favor of data collection and marketing that is needed because GOTO 1.
I have to point out the irony that this is a technology based site, focused on software. You know, a sector that isn't nearly as tied to physical resources as other sectors. It's the whole reason our industry exploded, because you can make software and ship it an infinite number of times, allowing you to scale like no other sector can.
But my point is that the economy is a positive sum game. There's always more money to be made through more innovation.
When you treat things as zero sum you make all these bad decisions and focus on the wrong type of growth. It makes you focus on capturing the existing market rather than push to create markets that previously never existed. (Of course there's a bad way to do the latter too. You can make markets against people's will, as we also see today...)
Take a look at any mature software product, do they try to innovate more, or do they figure out how to put more advertisements into it?
Pure naked greed, something to be celebrated in our Ferengi style capitalist system.