This isn't laissez faire.
Along with useless binding arbitration they precisely lobbied for a marketplace devoid of consumer protections or redress channels.
We now live in an age of strict Non-liability.
replyThis is why after 2 good faith attempts, I just report them to the government. It turns out when you report a car insurance company to the state regulatory body, you suddenly know how to contact you. Nope, to bad. Deal with the government. Felt sweet to get a check in the mail from the IRS after resolution.
replyThat was the most recent time, but I've done it a couple of times. I do everything digitally, so it's always easy to prove my case.
Land line telephone accounts: regulated
replyCell phone accounts: no regulatory oversight
This pattern of deregulated modernization isn't just a pattern. It's a scandal.