Also, Travelpro Platinum suitcases aren’t the cheapest… but how much do you think is so expensive? Sales should put them sub $200, maybe less if you bought awhile ago.
I admittedly travel less than I used to but I bought my basic carry-on for about $110 more than 20 years ago. Close enough to "buy it for life" for me. It's not much worse for the wear, I fully expect to have it for 20 more years.
At the very least my expectation was that by paying this much i'd finally be end of the company BS. For example with almost all Apple products they have been BS free in the sense that they are made to consistent quality standards, returns, and service cannot be any more straightforward, the product portfolio is super clear, you can easily buy from them at the same price they sell elsewhere (within reason) and not various reseller or third parties that might play tricks and even if you do Apple handles service and warranty. And so after a lifetime of buying PC/Android after experiencing this BS free life I conditioned myself to accept the added cost of Apple and reduce spending elsewhere.
The tactics I described earlier are indicative of a unserious company playing games. Stuff I expect from bottom of the barrel junk.
In regards to sales, I've looked at the price history of this product. (Here: https://i.imgur.com/BQOcRLk.png) The price you indicated last occurred in the middle of the pandemic which for obvious reasons seems like an outlier. To be fair I bought during the height of the return to travel period but even now post all this inflation the price is a solid 390$-400$ now.
I only travel 2-3 times a year and so at this price I expect this luggage to last quite a while(at least a decade no?) but if another mishap happens well then I might have to walk away burned and wondering, what was the point?
Depends on the product, if I’m not mistaking. iPhones warranties are pretty much honored globally, whereas I exchanged some defective AirPods at an Apple Store recently and was explicitly asked if I’d bought them with them.
Incredible process by the way, no questions asked when I said I’d like to swap them, they simply got a new box out and made me remove the old ones from my iCloud, out the door in five minutes. I don’t see any scenario where you wouldn’t buy your Apple products directly through them besides maybe when you’re buying refurbished.
I wouldn’t use the Amazon/CCC history for this. Their cheapest sales tend to be on their own website, and only occur like once a year. I may be off on sub-$200 in the current environment, but it wouldnt surprise me if mid-200s is achievable at their lowest sale time.
The rest of your points, I’d agree it’s kind of a bummer they don’t really have that sort of guarantee. The Briggs and Riley stuff really is the true thing you’re looking for, but it’s awfully hard to justify a $600+ suitcase if you’re only traveling a few times a year I’d say.