No human contact is a plus for security, as the human is the weakest link that can give up your authentication to someone that isn’t you.
replyThe human factor is walking into your local branch with your face and an ID - something that can’t be done on a large scale by bots.
replyThis has often been abused with mobile phone carriers to get SIM cards issued for targets by just knowing enough customer details. This then allowed them to intercept SMS 2FA challenges and access even more sensitive accounts.
reply"I am permanently locked out of my account with no recourse" is also a security issue.
replyHave you heard about Meta AI doing support?
replyOnly if you can log in. I am Meta Verified, but I cannot log in to get support.
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