> To submit a claim you do not need a lawyer, but the process is (intentionally?) vague and very complicated, so it takes a lot of effort to figure it out yourself.

I'm not sure there's quite accurate. The form is really not that difficult to complete.

It's basically: Party details, type of claim, particulars, damages

Obviously knowing these details requires some legal knowledge but I actually think ET claims are easy enough to bring if you've got the time to do a little research and build your case. Almost all ET judgments are public so there isn't the usual difficulty with research as you get with law reports being restricted either.

https://assets.publishing.service.gov.uk/media/65bcbd214a666...

> AI is not going to replace layers billing big corporate clients millions a month, [...]

On the margin, AI will drop these guys' billable hours.