Yes this is what I'm interested in. I think they might be right. I'm already finding myself thinking "well maybe a classifier would be useful here now that it's so easy to do...".

This probably just means that I could have been reaching for that tool more often already. But in practice I wasn't, and this has opened my eyes to the potential opportunities there.

And if you do get complaints or feedback on the classification, have a dev log into the user's account, tweak the Jev prompt a little until the issue goes away, and push it to production