Most people feel this is deeply wrong at a gut level and I agree with them. Targeting and squeezing addicts is not moral behaviour.
So if they didn't keep those dossiers would that make them an ethical sports gambling company even if a high percentage of their users showed problematic usage patterns?
People can’t get addicted to practically any type of entertainment. There is a range of susceptibility to gambling, amongst “people”.
We have an extensive range of rules and regulations that apply to gambling, and to things that have odds and payout schedules.
It took a while, but eventually lootboxes in games were recognized as a blight, and regulation is addressing their impact.
Generalizing entertainment from gambling is a huge stretch.
The difference between drugs and other addictions is that (certain) drugs greatly increase the risk of death.
So I say let's divide it in two - addictions that can kill you or leave you in financial ruin in a single evening, and those that cannot.
There are many other hobbies/forms of entertainment that can easily consume significant resources and leave some % of their userbase in serious financial trouble/ruin their lives.
Also you seem to want to define whether a hobby/form of entertainment is moral or immoral based on how expensive it is. So if a slot machine had a lower max bet it would become moral?
What's a "TV shopping network addiction"? I tried searching it, and I can only find isolated news articles from 5-15 years ago that report on it purely because of how unusual this is. Going to file this under 'people can get behaviorally addicted to anything', what a strange example. Do you even know anyone who has bought anything from a TV shopping network, let alone a 'significant number' that are left destitute?
The reason why people disagree with you is because the hair-splitting between different types of addictions seems very pedantic. Clearly people think that gambling addiction is not even on the same scale of addiction than the other examples. If F2P games are cocaine, then gambling is heroin. There is a reason why gambling is taking over Western economies so rapidly, but not any of those other things - it's just too good at exploiting people's brains. So when gambling addiction is so potent that it goes off the chart compared to any of the dozens of other things that can be psychologically addictive, people aren't particularly interested in finding the exact point where it's too much for society to bear - they just know that gambling is far beyond that point.
But is that because you're betting at the repair shop to pull a mint condition replacement engine for your plane, or because people find a way in by paying a bearable upfront cost and then find themselves drowning in unexpected additional expenses associated with these hobbies far beyond the price of a boat or plane? To me it seems like the second one, so it's not a very useful comparison to gambling, it's just a lack of knowledge, foresight and financial literacy.
The gambling industry keeps refining their strategies all the time, new technologies have been a godsend to them. So I wouldn't rely on statistics all too much, because their goal is to use all psychological tricks that can be exploited in our brains to make us make the wrong decision and head down that path. Their effectiveness increases, and so are the depths to which they can get people to sink in their addictions. If you can engage with it safely right now, that is no predictor of how you'll react to the state of gambling in 3, 5 or 10 years. It's like as if the alcohol industry was allowed to invent brand new drugs and sell them without any oversight, targeting maximum potency and addiction and constantly refining their formulations.
There are many other hobbies/forms of entertainment that can easily consume significant resources and leave some % of their userbase in serious financial trouble/ruin their lives.
Also I'm not sure it is correct to define morality by trying to connect how expensive a hobby/form of entertainment to whether it is immoral.
We have an entire science built around gambling, and we know how to titrate the payoffs and reward schedules to get people increasingly addicted.
Our movies/stories aren’t actively (yet) changing themselves to maximize their ability to keep you pressing coins into a slot, or when to string you along.