I have always operated under the assumption that every cloud provider and telco does this, so this claim has always seemed very silly to me.
That said, these are US companies subject to FISA court orders and NSLs or National Security Letters. If they want your data, they can just pull it from memory in real time or pull it directly from the hypervisor and dump it wherever they're instructed to. Any idea that your data is protected because you're not even using a provider WAF or doing TLS termination for load balancing is a fantasy.
I control which DNS server I use. It is not relevant to the matter at hand.
> If they want your data, they can just pull it from memory in real time or pull it directly from the hypervisor and dump it wherever they're instructed to.
You're confusing bulk data collection with highly selective court-ordered data collection. The two are not alike. Attempting to equate them is a dumb attempt at deception on your part. There is no obligation for a firm to share bulk web data with the NSA.