They have some responsibility for people's expectations of the product, at least. They want the personal assistant personas to be able to help you with anything, and don't point out that they'll be judging your thoughts along the way.

For anyone technically inclined it should be obvious, but it isn't part of the zeitgeist or how they pitch it. People see it as being different than talking to a human, and behave as if there won't be a human in the mix.

You would first have to demonstrate the utility of whatever product Anthropic is offering.