The classification performance remains to be seen, but presumably we'll soon start to see classification benchmarks.

For other tasks like summaries (another suggested usage) it's good to see Haiku and Luna now competing against each other on cost.

I'd love to know how the business automation market breaks down by volume of call type though - hard to imagine that decision making (e.g. branching, triage) isn't a very large part of it, greater than these other suggested Haiku use cases.