Not disagreeing because I don’t know anything about this particular situation, but I think if you look at any company’s support discord, you will find that they don’t give a shit because of the sample bias. People whose problems they solved. Don’t end up there.
replyOnly if the support discord isn't actually for support and just for venting, which seems to be the case for Cloudflare's.
replyDiscord is a much better app for venting than support.
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