You hit the nail on the head with the first statement. It required humans in the loop. It scaled linearly. Local branch managers had relationships with the people in their community, and knew who could and couldn't be trusted.
It was an imperfect system, where a human could be prejudiced against another human, and deny them access to credit.
Sometimes that would get discovered, and the human was held accountable for their actions, or had their actions upheld by a (org-chart-superior) human.
Similar to the imperfect system today, where the models a computer uses could be prejudiced against a human, and deny them access to credit. Dissimilar in that the model or the computer is rarely, if ever, held to account. "Computer says no" is a meme for a reason.