The poor fellow, or gal, now has to endure AI bots while trying to call support on the phone.
replyWhile the app is beeping at them to pack more shelves, and they have already used up their only toilet break of the day to trying to stop the resourcing AI chatbot from putting them on triple shifts for the rest of the week.
replyIt would be unfortunate if the red light starts blinking at midnight.
replyThe trained and retained supermarket employees are gone. The refrigeration service engineer has been replaced by an AI chatbot. We can't scale to qualified people running complex systems on remote air-gapped networks.
reply