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Same reason website's are remote controllable. There's someone who's job it is, is to make sure the fridge is up and running, 24/7 and for the same reason that website operators/SREs don't live at each POP/DC, that fridge operator wants to remotely be able to flip some relays off and on to fix the problem without having to drive onsite, if possible. Additional, a single person/fewer people can then also be responsible for multiple/more sites.
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That’s exactly right. There all all sorts of read-only architectures where the device can be monitored without every directly accessing it:

- The device’s control has a radio transmitter that emits its readings, but no receiver. Listen for those messages to monitor it but there’s not a physical path to reply to it.

- The device’s controller writes a database or message queue. Its code never reads from that source. Monitors listen to those messages.

And many, many similar methods with the same core concept: the item transmits its status but doesn’t have a method to receive replies. You just have to commit to using any one of those thousands of mechanisms.

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The fridges are cheaper to make because they don't need a bunch of knobs and switches and temperature displays - just an app on employee phones.
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How is a button more expensive than a computer with network access?
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Read-only access is mostly an illusion that itself can be hacked to gain control.
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I have a read only temperature sensor in my old-school non-computerized refrigerator and freezer. Hack until the cows come home but it still can't turn off my freezer.
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Good. You've got a read-only widget that monitors your freezer.

If it were hacked to start delivering temperature readings that were dangerously-high while you were out of town, then: Would you keep the food, or discard it?

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1) you'd wonder what broke 2) you'd wonder why it fixed itself 3) you'd check the ice cream when you got home 4) ice cream is fine, must have been a bug in the temperature reporting.
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Off topic but "hack until the cows come home" put a smile on my face.
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Air-gapping, network segregation, data diodes, etc. are all real things. It's possible to make a read-only refrigerator that is "unhackable". I have a temperature monitor in my refrigerator right now. Hack that monitor and it doesn't affect my refrigerator at all.
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not in this case where a thermosensor can do nothing but monitor a temperature.
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Yeah? We had an old Unix server that printed its logs in realtime to a dot matrix printer. How are you going to gain control of that?

Read-only is a strong control with lots of solid implementations.

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Depending on the make and model, send a reverse feed code and then overwrite with block characters. You will know that something bad happened, but you won't know what.
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That makes it inconvenient to read, not impossible. E.g. use transmitted instead of reflected light (shine a bright light behind the paper) to see how much ink is in each place.
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because you might not want to send a technician to every single one of them once a firmware update is needed
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