The previous era was "it would be destabilizing to hold this company accountable". This was described in the book The Chickenshit Club
replyThe new era of unaccountability just has a different rationale
Another interesting thing is they don't have to use low level employees as accountability sinks anymore (ex: Wells Fargo). They've managed to automate the accountability sink!
I didn't think I heard about that book; I would think my media diet and bubble would have alerted me. I looked it up and it came out a few weeks before one of my kids was born, so being busy back then would probably explain it.
replyI will add it to my list. Thanks.
I'd go further. Companies can hire minimal legal departments and largely avoid accountability, at least when they're not going against companies with large departments. Because there's nobody there to listen to your case or to enforce the laws if there are, they just say no or ignore.
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