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I just watched a Japanese movie where a character stopped in for some gas. A man comes out, she tells him what type, he fills the gas tank for her (using a cloth to handle the car parts of course!). While it’s pumping, he wipes down her windows. He gets her money and runs to get her change. He steps a bit into the road to aid her leaving. He waves as she leaves.

Is it more efficient in America? Yeah. Is part of that scene her being bored while waiting? Yeah. Are gas prices there probably a bit higher? Yeah.

But there really was something appetizing about it. I’m not sure I could put my finger on exactly what.

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On the other hand it also highlights the unrecognised, and unremunerated, efforts of the doorman.

In an ideal world (yeah, I know), it should result in them being paid for what they actually do.

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Perhaps another version is bullshit jobs, where the doorman really doesn’t want to be there, and the other tasks such as greeting people or providing some sense of security really wasn’t his raison d'être
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A substantial amount of NYC apartment buildings still have doormen, people claim to like it. I do not place enough value on a doorman that I would want to live in one where I need to pay for what can be done by an intercom.

Which is to say, it is sometimes a fallacy, but often, it is not. We have far more intercoms and automatic door openers than doormen.

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> what can be done by an intercom

The Doorman Fallacy is exactly this—thinking that one function of a job is the whole job. The doorman doesn't just open doors nor relay messages. They're eyes and ears, security, friendliness, an extra hand with bags, local knowledge, emergency response... The list goes on and on. Almost none of their functions can be replaced with an intercom.

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It seems like you're breezing past the concept of the fallacy entirely.

The value of the doorman isn't the intercom functionality.

People like doorman buildings because the building has a real person with eyes on the premises at all times.

An intercom or automatic door opening system can't deal with delivery people who can't figure out the intercom system, don't follow delivery instructions, leave your package/food somewhere random, etc. And that's only a fraction of the value a doorman provides.

An intercom system won't deter trespassers, petty crime, etc.

As long as the building is large enough, the cost is negligible.

I randomly picked a listing in NYC, 219 East 69th Street. 145 apartments on 13 floors.

Let's say you're paying a doorman 24/7 at $30/hour, that's $150/month/resident.

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Currently in NYC trying to pick up a key my friend left with their doorman to feed their cat. Been waiting 20m and they are nowhere to be found :(
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There’s probably some double fallacy here, like “x is valuable in this specific situation so it must be valuable in all situations” - I think that’s actually a named fallacy but anyway.

I’m sure it’s similarly true for travel agents, real estate agents, probably lawyers, etc. Just because there are circumstances when someone values them doesn’t automatically justify them everywhere or refute that many of them basically don’t do anything.

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