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I know what you're talking about. Microsoft is so large, that the smallest of gaps are enough for ecosystems to form around and provide people a living.

For example, people trawling the Microsoft Q&A forum for low hanging fruit to provide advice to and build out their little home computer repair business profile.

https://learn.microsoft.com/en-us/answers/tags/824/windows-h...

Some of these answers are really dubious. Some of these questions are really dubious.

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Yeah this completely matches my experience. Questions lacking essential details or followup, answers that are some kind of professional help who don't actually know anything.
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I found all of the above to be lacking years ago tbh no matter what platform the advice was for. I'm really glad now that I can just go back and forth with even a free-tier chatbot for 2-3 messages to fix any fixable problem, or just have a cursor agent tinker with it interactively until it's fixed.
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