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It's more amazing that they don't realize that anything given or guaranteed wouldn't be worth anything, anyway.
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Please explain what you mean in full sentences. Thank you.
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“I'm super grateful for free projects, but”

No but. Be grateful. Do not ever expect some form of guarantee, continuity or support.

That’s it.

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What nonsense. Can't I have questions before using something offered to me? Trade-offs are everywhere even with free things.

And this whole attempt at making someone with legitimate questions look bad ... sorry but it's ridiculous.

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The operators of this gratis, ~quarter-century-old service are doing just fine without bothering to please users like yourself. You're unhappy with it, but they've clearly made the right choice.

> And this whole attempt at making someone with legitimate questions look bad...

No one here is assisting with that; it's all you.

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