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I havent seen anyone talk about it for the last 10-15 yrs. I would have guessed it fell apart already
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They abandoned all support for email lists a couple of months back. Will likely move after 20+ years on DH.
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Chat support works well. Email is nonexistent.
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I don't mean "support for using mailing lists". I meant "they no longer provide the services (i.e. mailman) to run mailing lists"
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Nobody wants to run a service like that anymore.
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i wouldn't be so sure. I know I move in privacy and "anti big tech" circles, but I (and a lot of people I know) am moving a lot of my personal/recreational internet time to rss feeds of personal websites, mailing lists, and Mastodon. And there's a fair bit of discussion and small but growing use of private and very small group federated Mastodon hosts.

Having said that, very little of that is being done by the sort of people who'd host it on a service like Dreamhost.

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Mailing lists are inherently dangerous as you can be marked as a spammer.
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Everyone (and I mean everyone) is a spammer by default these days, so this is no problem in practice.
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Topicbox.com, from the team behind Fastmail
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I mean, clearly the person you’re replying to does
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No, they’re still doing well.

Support is primarily via chat these days.

Pricing wise they don’t beat Herzner anymore but are somewhat competitive with Digital Ocean.

I am gradually moving everyone to my own self hosting mostly for supportability reasons. We want to react in seconds, not hours, when a customer has an issue.

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I'm still at DH (have been for 20 years), but taking a peek at Hetzner... seems compelling at 30% cheaper than I pay now.
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Just be warned Hetzner will delete your account at the slightest sign of controversy. It's fine for Minecraft but I wouldn't want to host a political website there.
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Working pretty well for me.
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Same. Into my second decade with them. Great value, no real complaints.
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