F500 company I’m at switched off Claude code to copilot in 30 days across a 5000 person org.
replyThere’s no moat. AI tools actually make the switching that much easier
I’m at +100k people company, and they only spend 20usd a month on copilot and they talk about AI daily. Anyway you can switch Claude to whatever in the drop down they have. But they are moving all away from this as they think 20 usd is too much and want to self host.
replyThat's an interesting perspective. Do you know if the deal with Anthropic has an exclusivity provision? In theory, you don't have to "switch," you could just ADD an OpenAI subscription and start splitting your spend (or not consuming Anthropic tokens at all).
replyAlso, shouldn't your AI efficiency gains shrink the switching costs by a lot? Legal can review for cheaper, IT can implement faster, etc.