They gained 40,000 people in 2022. It's not a totally crazy argument.
The layoffs could have nothing to do with the employees.
I run an org with 200k employees. We're on our 4th significant outage with M365 services in a month. We're talking major stuff -- including user data like email getting deleted by various processes. Their approach is pretty much "meh".
MS is an entrenched monopoly which is hard to move off of, especially in times of low budgets and tough debt markets. On the other hand, LLMs are reshaping the competitive landscape and MS might be reacting to that threat, in their usual MS way.
1) "AGI" has been achieved internally which means...
2) ...we need to lower "operating expenditure" which includes i.e (human employees) so that the AI agents can take over.
Lastly, they will use the remaining capital to build homes (data centers) for these AI agents.