Mechanically straightforward since it’s all in one. Pretty much just the power cable, keyboard and mouse. Pretty unbreakable ux wise, reliably sleeps with little power draw and wakes up quickly without them questioning if it’s broken. Reasonably unobtrusive updates so they don’t go turning them off. Etc.
We thought long and hard about a Mac Mini — and not happy about going from 27" to 24" — but a Studio Display doubles the price and he's not willing to take another chance on third-party stuff.