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I was interested and hit the friction twice, after making an account, It wouldn't accept eagle files or just the raw gerbers. I know it's older but even sparkfun and adafruit designs are in this format.
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I hesitated to even get a quote when it said I have to upload my schematic and pcb source. Their legal terms offer very little protection or reassurances that they will protect my IP. Giving them source files is was more risky than gerbers to me.

It's industry standard to accept gerbers and BOMs. Now that I've reviewed their legal agreements, using them is a hard no right now.

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I got stuck at make an account and didn't progress farther. am i hearing right they don't accept industry standard gerber files?
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100%. Let people play and —most importantly— invest time and effort in the platform without friction.
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For PCB quotes yes, but this kind of thing can be gamed by competitors. I think this is why there isn't great price info for many brick and mortar and online shops now..
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Which is more important? Blocking competitors from gaming your price quotes, or making the buying experience instantly better for every single customer and potential customer?
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> but this kind of thing can be gamed by competitors

What's preventing a competitor from creating an account?

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Most of these work have real person to look and validate the cost. Doing that without account would be too little friction and overwhelm the team.
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Most of the ones (for cnc and sheet metal at least) I’ve used do an estimate while you poke around and select options and then you send it for a final validation and quote.
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Right and they already said they have a massive backlog and are trying to increase by 500%.
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Yeah mostly we just haven't got around to it as the burning fire is always increasing capacity vs demand. Defo agree we should not require login though!
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